Welcome to the Digital Business Ireland's dedicated eLearning page brought to you in partnership with Olive Group, the premier online learning company. Our suite of bundles are designed to ensure we have all your compliance, HR, digital, warehouse safety, and communications needs taken care of.

If you can’t find exactly what you’re looking for or need advice on what best suits your requirements, please contact us directly on DBI@olivegroup.io.

Digital

Digital
€ 90 € 90

Communications

Communications
€ 90 € 90

Compliance

Compliance
€ 395 € 395

Human Resource

Human Resource
€ 495 € 495

Twitter for Business

Every business should be on Twitter – maybe you’ve come to realize that, but you don’t know how to get started. Well, the first step is simply to create an account for your business, and it’s very easy. Here’s a step-by-step guide, offering the very basics for getting started with Twitter.
€ 25 € 25

Data Protection for Marketing Professionals

This course is aimed at helping marketers to design their strategies in complete compliance with the principles of GDPR. Marketing professionals collect and use large amounts of personal customer data and have numerous obligations to process such data in line with legislation and regulations. The material in this course will focus on the data protection requirements important to marketing professionals.
€ 25 € 25

LinkedIn for Business

This course will help to use LinkedIn for Business in an effective way, the advantages of using LinkedIn will be explained in detail.
€ 25 € 25

Computer ICT Health & Safety

In this program, you will learn how to create, implement and manage an effective health and safety plan for employees. The topics covered in this program are as follows: 1: What is ICT, and why is this course important? 2: Legal responsibilities 3: Risks of poor ICT Health and Safety procedures 4: Preventing musculoskeletal problems"
€ 25 € 25

GDPR Course - GDPR Staff Awareness

This E-learning course provides a comprehensive overview of how the EU’s new General Data Protection Regulation protects your privacy rights and enshrines your responsibilities in the workplace. It also provides guidelines on keeping your personal data safe.
€ 25 € 25

Communication Skills

This program will look at the components necessary to establish the most effective communication skills. The topics covered in this program are as follows: 1: What is communication? 2: Sending messages 3: Receiving messages 4: Barriers to Effective Communication
€ 25 € 25

Report Writing

The aim of this program is to give you the skills you need to effectively and efficiently write a business report. The topics covered in this program are as follows: 1: Importance of Effective Report Writing 2: Understanding Report Writing 3: Researching Your Topic 4: Prepping/Pre-Writing 5: Writing report 6: Report presentation
€ 25 € 25

Business Writing

This module will help you learn to write clear, concise and effective documents. You will also be able to produce content that has an appropriate business style. The topics covered in this program are as follows: 1. Learn to write clear, concise and effective documents 2. The key stages: planning, writing, editing and proofreading 3. Being clear about how you want the reader to respond 4. Finalising the outline 5. Tips for creating headlines.
€ 25 € 25

Social Media Awareness

This course is designed to guide you through some preferred practises when using social media in and outside of your workplace. We will also focus on your responsibilities when engaging with different media outlets, and some do’s and don’ts when it comes to interacting with co-workers over the internet.
€ 25 € 25

Hand Hygiene

This online course is designed to equip participants working in a healthcare environment with essential hand hygiene knowledge. Participants will learn about industry best practices, such as why hand hygiene is so important, when to perform hand hygiene procedures, and the correct hand washing technique.
€ 25 € 25

Infection Control

This course enlists the most effective practices and methods to control infections and also briefs about the use of required PPE to ensure your safety as well as that of people you are dealing with.
€ 25 € 25

Slips Trips and Falls

Slips, trips and falls are one of the biggest accident categories in the workplace, even though preventing them is extremely easy. This course will show you how to prevent these accidents so you can have a safer workplace. What you will learn: Upon completion of this course, you should have a knowledge of: Employer’s duties and responsibilities in regards to Health and Safety in the workplace Employee’s duties and responsibilities in regards to Health and Safety in the workplace Workplace hazards which can cause Slips, Trips and Falls How to avoid accidents and minimise risks This course is ideal for: All employees, managers and employers.
€ 25 € 25

Manual Handling

This manual handling course is designed to teach the learners all about the importance of correct manual handling procedures. If you take part in any kind of lifting at your place of work, knowledge of manual handling is absolutely essential to prevent injuries. You are also required under law to have a manual handling certificate at any job that requires lifting.
€ 25 € 25

Anti-Bullying (International)

Every person has the right to their dignity. So if something threatens that, such as bullying or harassment, it’s important to know how to deal with it in a timely, effective and satisfactory manner. This is especially important if you’re a manger or supervisor. What you will learn: Upon completion of this course, you should have a knowledge of: How to spot bullying behaviour The legislation behind dignity in the workplace How to resolve bullying in the workplace This course is ideal for: All employees in the workplace, but specifically managers and supervisors.
€ 25 € 25

Safety, Health and Environment

In this course you will learn about the different safety laws and steps which should be taken to protect the environment.
€ 25 € 25

CPR and AED Awareness

The aim of this program is to inform you about how to respond when you suspect somebody is having a heart attack, how to perform Cardio Pulmonary Resuscitation, or CPR, and how to rapidly deploy and use a defibrillator or AED machine if there is one available. The topics covered in this program are as follows: 1: What is CPR? 2: Cardiac Arrest 3: What does an AED do?
€ 25 € 25

Risk Assessment

The aim of this course is to help you understand the different risks and how to manage them. This program is about identifying sensible measures to control the risks in your workplace. You are probably already taking steps to protect your employees, but your risk assessment will help you decide whether you have covered all you need to.
€ 25 € 25

Harness Safety

Working at heights can pose many risks to personal well-being, leaving a small margin for carelessness or error while working. Harness Safety Training Course is designed to provide the course participants with the appropriate knowledge to deal with the hazards and dangers of working at heights using a Safety Harnesses.
€ 25 € 25

Health and Safety

The Health and Safety at Work is the primary piece of legislation governing workplace health and safety. There are also main pieces of regulation that are integral to managing health and safety at work. The implementation of these regulations does not have to be a daunting, time consuming, or costly affair. Follow our guide to workplace health and safety legislation for a summary of the key policies and procedures and understand what you need to do to keep your work environment healthy, safe, and compliant.
€ 25 € 25

Health and Safety for Managers

The aim of this course is to provide all managers with a basic understanding of the principles of Health and Safety Management. So if you manage at least one person other than yourself, this course is designed for you!
€ 25 € 25

Managing Stress for Employees

While some workplace stress is normal, excessive amounts can interfere with your productivity and impact your physical and emotional health. Finding ways to manage workplace stress isn’t about making huge changes or rethinking career ambitions, but rather about focusing on the one thing that’s always within your control: you. The aim of this course is to guide you through the steps necessary to manage this stress.
€ 25 € 25

Fire Safety Awareness

The risk of fire is one of the greatest dangers in the workplace as unlike other safety concerns, it has the potential to do a huge amount of damage very quickly. The aim of this program is to inform you about safe and active fire prevention, and how you should respond in case a fire should occur.
€ 25 € 25

Warehouse Safety

Warehouse operations can present a wide variety of potential hazards for workers. This course will help keep the workers safe and responsible, while also reminding employers of their duties, with the aim of creating a co-operative relationship to keep everyone safe.
€ 25 € 25

Basic First Aid Awareness

Injuries can happen at any time, so it’s important to be prepared. The aim of this program is to guide you through your response in the event of an emergency, especially in the critical period prior to the arrival of the emergency services.
€ 25 € 25

Attendance Management Skills

This course is a comprehensive and practical training programmer designed to educate and guide managers with regard to lawful and best practice techniques to reduce absenteeism. The topics covered in this program are as follows: 1: Absenteeism and its impact 2: Absence and Reasons 3: Attendance Management Best Practices.
€ 25 € 25

Time and Priority Management

Using time well improves our overall effectiveness and adds to the quality of life. However, the management of time continues to be quite a problem for many people today despite our apparent familiarity with many of the practical approaches and techniques.
€ 25 € 25

Managing Pregnancy in the Workplace

This session will help you to understand the different aspects of pregnancy while you are at work. It will help you to take proper steps while working.
€ 25 € 25

Managing Under Pressure

The aim of this program is to give you a general overview on how pressure and stress will affect most people in the workplace at different times, and to give you strategies on how to deal with these feelings. The topics covered in this program are as follows: 1: What's the difference between Stress and Pressure? 2: Understanding Pressure 3: Controlling Pressure 4: Dealing With Pressure.
€ 25 € 25

Change Management

In this program, you will learn how to effectively identify tactics and actions that will help managers, team leaders and all members of staff in times of vital change whilst still running day-to-day business. The topics covered in this program are as follows: 1: The change management process 2: Effectiveness of change 3: Dealing with change.
€ 25 € 25

Mental Health Awareness

This mental health awareness course aims to reduce global mental health problems by increasing awareness and understanding of the public. It covers mental health and its definition, common problems, risk factors, and tips for managing the home and workplace.
€ 25 € 25

The Art of Listening

The Care Experience: Most people have a desire to help people. This desire requires the skills to respond appropriately. A genuine desire to care requires an investment in time to develop the skills necessary to be effective. Otherwise it may be just about you! There is an emotional component to caring that is not innate to helping. Writing a check to an organization that feeds the hungry is helping. Caring requires skill. The danger in helping without having the skill to care is that it can cause damage. Often times a person’s desire to help causes them to take over a situation, attempt to fix problems, organize someone else’s life, and remove obstacles using their own agenda. This module has been designed to guide you in enriching other people’s lives through understanding the needs of that person. The central theme of this training is about helping you to help others especially during those crucial moments when you need to be a skilled listener.
€ 25 € 25

Core Qualities of Skilled Listener

Caring requires an understanding that the skills to care aren’t necessarily natural for most of us. It requires identifying and building upon the core qualities for providing an effective care experience. Keep in mind that you are NOT here “to fix a person!” Developing qualities for a particular line of work is easier said than done. The reality is that every quality a person possesses has underlying skills and abilities that cause the quality to manifest and develop. Some of the qualities you may already possess, while others may take some time to develop. The key here is keeping top-of-mind the qualities that are not innate. They may be qualities that you have to develop and hone, so that as you develop your skills, the qualities become more natural. An effective care experience is often about not doing what your normal reaction or response might be. It’s about putting aside what comes naturally. If we truly wish to be with someone, we must learn to go deeper. This process can help them attend to their core pain, fear, or distress. Realize that a person is his or her own best authority. In this module we look at what the core qualities of a skilled listener are and outline eleven essential qualities for becoming an effective listener. Some people may already possess these qualities, while others may take some time to develop but we want to show that these skills and qualities are available to anyone who is willing to learn them.
€ 25 € 25

Listening

Unless born with a physiological impairment, everyone can hear. It essentially never turns off. But there is a real distinction between hearing and listening; not unlike the distinction between helping and caring. Our ears are in a constant state of picking up all the sounds and noises, chirping and barking and of course dialogues and conversations occurring around us every day. However this does not mean that we are actively listening to something specific that we purposely dial into. Hearing is a sense, listening is a skill.None of the core qualities of the care experience can be realized unless listening skills have been developed. Many believe they are good listeners mostly because hearing comes so natural. But, without the training to listen actively, the natural process of hearing is not sufficient enough if the goal is to Be There for someone you care for. Listening involves whether the person receiving care believes they were heard. In this module on listening, we’ll explore how the art of listening is core, whether you are at work, at home or simply being with your neighbour. We also explore the idea that that listening requires more than just the ability to hear words, tones and inflection.
€ 25 € 25

The Five Pillars of a Caregiving Experience

This unit deals with qualities that are more innate, intuitive, if you will, and, in a sense, deeply personal. The pillars are truly about “Being” This unit assists a person who has a call to care to go deep inside themselves and tap into the core of how to Be There.The Five Pillars are: Understanding the connection between thoughts and feelings accurately empathizing with the care recipient having the capacity for spontaneity and genuineness relating a non-threatening, safe and non-possessive environment developing unconditional positive regard for the care recipient In this section, we describe the basic and inherent competencies relative to the skills and abilities a listener must possess – the Five Pillars of the caregiving experience. These attributes are fundamental to the experience a person has with you, the skilled listener, and will focus on the actual experience you are there to provide for the care recipient.
€ 25 € 25

Culture’s Role in Skilled Listening

In this module we explore the importance of cultural awareness and the impact of cultural prejudice when caring for someone. Each one of us grew up within a particular family, tradition and culture. As a result, we have adopted ideas that were shared by our group concerning the ways to act, to think and to feel. In other words, we have learned a system of shared beliefs and values that characterize our relations with other people, with our environment and with ourselves. This “system” is often referred to as our culture.However, culture can quickly become a liability to a relationship when we narrow our vision to believe that a single culture is definitively the “right” one. When one is blind to cultural diversity, good judgment regarding how to respond, react, or engage with someone whose culture is the polar opposite of one’s own, cannot only be impeded, it can even be destroyed This module sets out to explore the importance of cultural awareness and the impact of cultural prejudice on the work of skilled listeners. When one is blind to cultural diversity, good judgment regarding how to respond, react, or engage with someone whose culture is the polar opposite of one’s own, cannot only be impeded, it can even be destroyed.
€ 25 € 25

Self-Esteem

This module explores how having self-esteem is central to an effective care experience. One absolutely essential thread, which we all require, is self-esteem. People seeking help often feel their self-esteem is bruised or shattered by what they have experienced or are enduring. In grief work, for example, a woman who has lost her husband may feel becoming a widow reflects not only the loss of her husband, but the loss of some of her self-esteem as well. Through personal work on self-esteem, one can learn to support such people and help them gain or re-gain their self-esteem. In this module, we will further explore the positive traits of the skilled listener which we learn isn’t about having a bag of tricks up one’s sleeve – nor is it solely about theory and techniques – although these are important. It’s about who you are and how all you have learned has become part of you.
€ 25 € 25

Loss

In this unit we will raise your awareness level of how to help someone who is experiencing loss and processing their grief. When providing counsel, engaging the “less is more” philosophy is really what’s core. Author Derek Smyth has said, “The measure of our loss is the depth of our grief.” We all experience loss at different levels. Whether it’s financial, personal, physical, emotional, or familial, loss affects people in different ways and can manifest behaviorally in a variety of ways as well. Your role is not to react to the way someone expresses his or her grief, but to facilitate ways to help him or her work through loss. This will raise your awareness of how to help someone who is experiencing loss and processing their grief. In essence, we’ll understand that the role of the skilled listener is not to react to the way a person expresses his or her grief, but to facilitate ways to help them work through their loss.
€ 25 € 25

Crisis Intervention

This module presents the tools and resources necessary to address a crisis situation responsibly. A crisis is an intense emotional reaction to a situation that a person perceives to be seriously threatening or destructive to their well-being and stability. When people believe they are in a crisis and others do not share that perception, this may intensify feelings of isolation and deepen the crisis. It is important not to negate someone’s perception regardless of how you may perceive the same situation. Crisis intervention involves providing emergency support to those in need in order to help them re-establish their own coping strategies in a healthy and productive way. In many crises situations, one may function as a conduit to professional help. Sometimes the support at the early stages of a crisis may prevent its escalation A crisis is an intense emotional reaction to a situation that a person perceives is seriously threatening or destructive to their well-being and stability. As someone who is actively listening to that person, it is important not to negate their own perception, regardless of how you may perceive the same situation.
€ 25 € 25

Self Care

This module explores the importance of self-care for anyone who is being leaned on. It also helps you identify signs of burnout and gives you practical ways to implement self-care in your life. Many people in our society seem to live their lives having lost the zest for life. People can become so absorbed in their work that they fail to recognize the sign of approaching burnout until it’s too late.People are defined not by who they are, but by what they do. The consequences of this are that people care more about work than themselves. You literally run yourself into the ground through your work commitments. The litany of work-related illness continues to grow: back injuries, heart attacks, depression, high blood pressure, premature aging, obesity, anxieties, ulcers, migraine headaches, etc. It is said of Western culture that people spend more time taking care of their possessions than of themselves. If you consider the time, money and effort spent on maintaining your home, car and possessions, you can easily conclude that there is very little left for self-care. This final section on self-care explores the importance of this behaviour for the skilled listener. It also helps us to identify signs of burnout and provides practical ways to implement self-care in one’s own life.
€ 25 € 25

Dignity in the Workplace

In this program, you will learn to identify bullying and harassment, what hazards they pose, and the preventative measures that can be taken to eliminate them from the workplace. The topics covered in this program are as follows: 1. Bullying 2. Harassment 3. Preventing Bullying & Harassment.
€ 25 € 25

Delegation Skills

he objective of this course is to highlight the various ways in which delegation within the workplace can have a positive effect on your business. The topics covered in this program are as follows: 1: What is Delegation? 2: The Principles of Delegation 3: How to Delegate 4: Enhancing Job Satisfaction
€ 25 € 25

Manager to Leader - Managing people

This module takes you through the basics that govern the art of becoming a leader. This module can also be used by anyone as a self-study exercise to learn more about basic management and leadership skills.
€ 25 € 25

COVID - 19 Compliance Officer

This module lists out the roles and responsibilities of Compliance Officers and the best practices to carry out in the working places.
€ 25 € 25

COVID-19 Back to Work Induction

This course gives you a keen understanding of the measures that need to be taken when work resumes in Ireland. It provides detailed information on the necessary safety protocols enlisted by the Irish government.
€ 25 € 25

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